
Resource library
This library holds a chosen collection of useful tools, guides, and resources in the social enterprise sector. You can explore guides, articles, and more to support your journey. If you're starting a social enterprise, facing sector challenges, or looking into the impact economy, you’ll find something useful here.
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Sustainable Table Regenerative Agriculture Food & Farming Map
PlatformsSustainable Table focuses on regenerating food and farming in Australia. This site shares a wealth of resources including Australia’s first Regenerative Food and Farming Map and ‘Regen 101’.
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SVA's 'Employer Innovation Lab'
PlatformsThe Employer Innovation Lab by Social Ventures Australia helps employers improve recruitment and retention by addressing barriers young people face in the workforce. Through a structured, collaborative program, businesses develop and scale inclusive employment strategies to create meaningful career pathways.
SVA's 'Employer Innovation Lab'
Systemic Venture Building - How to create social ventures that can achieve transformative change
ReportsSystemic Venture Building explains how new businesses can be designed to change entire systems, not just solve isolated problems. Developed by Metabolic, this approach focuses on creating multiple, connected ventures that work together to shift industries like energy, food and materials towards long-term social and environmental impact.
Systemic Venture Building - How to create social ventures that can achieve transformative change
Systems Mindsets & Practice for Social Enterprise
ReportsThis resource explores the importance of systems thinking in social enterprise, advocating for interconnected approaches to tackle complex challenges. It introduces key practices, including adopting pluralistic perspectives, fostering collaborative networks, and addressing systemic issues through targeted interventions. By focusing on relationships, complexity, and leverage points, social enterprises can drive meaningful change while balancing specific actions with broader systemic goals.
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Tanya Egerton Interview – First Nations Enterprises and Cultural Heritage
PodcastsFirst NationsThis interview with Tanya Egerton explores how First Nations enterprises preserve heritage and culture for future generations. Tanya discusses the role of Indigenous-led businesses in protecting language, knowledge, art and connection to Country. The article highlights opportunities and challenges for Indigenous entrepreneurs and explains how cultural values guide economic activity. It helps readers understand why strong Indigenous enterprises support long-term community wellbeing.
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Tendering and Applying with Confidence: Two-part workshop series | workshop 2
WebinarsQSEC and Gov Ready held an interactive webinar exploring how social enterprises can get procurement ready. They shared practical tools and strategies to help social enterprises prepare compelling applications, demonstrate value, and build long-term readiness for public sector opportunities.
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T.E.S.T = Transformational Ethical Story Telling
GuidesDiscover T.E.S.T., an anti-oppressive framework for ethical storytelling that prioritises the rights and needs of all individuals. T.E.S.T. empowers Story Holders to control their narratives while providing Story Caretakers with principles to ensure safe, ethical storytelling. Explore related resources, including guides and an ethical storytelling video, to deepen your understanding.
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The amazing world of our thriving co-operatives, especially in the regions
ArticlesCommunity-owned cooperatives are growing in regional Australia, particularly in Victoria, as innovative responses to market failures and threats to local businesses. By providing essential services and reinvesting profits locally, examples such as Yackandandah Community Development Company (YCDCo) and renewable energy projects demonstrate their impact. These models prioritise community ownership, resilience, and local economic benefits, yet are underrepresented in mainstream business education. The article examines their increasing adoption and potential to address community needs effectively.
The amazing world of our thriving co-operatives, especially in the regions
The Announcement
PodcastsThe Announcement is a documentary podcast series hosted by Matt Barr that delves into Patagonia’s radical 2022 decision to make “Earth” its only shareholder, exploring legacy, purpose and capitalism’s evolving role.
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The Australian Centre for Social Innovation (TACSI)
PlatformsTACSI is a social innovation lab that supports organisations and communities in designing impactful solutions to complex social challenges. Using human-centred design and co-design methods, it provides toolkits, case studies, and frameworks to transform services in areas like ageing, mental health, housing, and disability.
The Australian Centre for Social Innovation (TACSI)
The basics of customer journey mapping
ArticlesDiscover the basics of customer journey mapping—an end-to-end visualisation of your customers' experience. This article explains how journey mapping helps you understand customer needs, improve design processes, and boost satisfaction and loyalty. Learn its benefits, how to create a map, and use insights for better customer experiences.
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The Best Startup Investor Pitch Deck & How to Present to Angels & Venture Capitalist
GuidesThis is a useful guide and template for creating effective investor presentations. It combines crowd-sourced input from top industry experts and the author’s personal experience. It also shares examples, practical design tips and strategies for addressing investor concerns.
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The Brand Pyramid
ArticlesThis guide explains the Brand Pyramid, a simple model for building strong brands. It outlines five stages customers move through to develop loyalty: Presence, Relevance, Performance, Advantage, and Bonding. The model highlights the importance of understanding customer perceptions and creating positive brand experiences.
The Brand Pyramid
The Circular Capability Toolkit for Social Enterprise
GuidesThe Circular Capability Toolkit is a practical guide for social enterprises wanting to adopt more circular economy practices in how they operate and make decisions. Built by practitioners, it offers ready-to-use tools covering procurement, waste, and asset management. It is useful for any social enterprise at any stage of their sustainability journey.
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'The Collective Impact Toolkit', Tamarack Institute
E-booksThe Collective Impact Toolkit by the Tamarack Institute provides practical resources to help communities and organisations tackle complex social challenges through collaboration. It offers frameworks, tools, and case studies to support systemic change.
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'The Community Well', Benefolk Foundation
PlatformsThe Community Well, also known as the Social Sector Wellbeing and Resilience Hub, is an online resource designed to support charities, not-for-profits, and social enterprises. Created to address stress and burnout in the social sector, it offers curated tools, practical strategies, and advocacy for systemic change, fostering sustainable mental health and resilience practices.
'The Community Well', Benefolk Foundation
The Complexity Spectrum
ArticlesSystems change offers a way to address complex social issues like poverty and homelessness by moving beyond traditional, linear problem-solving. This blog contrasts ‘clock’ problems, which are solvable with structured solutions, with ‘cloud’ problems, requiring ongoing adaptations. It emphasises the need to shift from quick fixes to fostering resilience, healing relationships, and supporting long-term system health to address deep-rooted challenges effectively.
The Complexity Spectrum
The Cynefin Framework - A Leader's Framework for Decision Making and Action
VideosThe Cynefin Framework guides leaders in matching actions to context by distinguishing different domains. It enables sense-making, helping leaders identify true complexity and respond effectively to challenges.
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The DIY Toolkit
GuidesNesta is an independent charity in the United Kingdom that supports new and better ways of solving problems. They created this toolkit to help people develop, adapt, or improve ideas that create positive impact. The toolkit includes 30 simple and practical tools that are easy to use and apply in real situations.
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The Field Guide to Human-Centred Design
E-booksIDEO is a global design agency that focuses on designing with people in mind. This Field Guide to Human-Centred Design explains how IDEO approaches design for social impact. It includes 57 easy-to-use design methods for beginners and experienced designers, along with real-world examples.
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The Funding Centre
PlatformsThe Funding Centre is a portal providing information on grants and fundraising in Australia. It is an initiative of Our Community, a social enterprise that provides advice, tools and training for Australia’s community sector, as well as services for business and government.
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The future of management is teal
ArticlesFrederic Laloux's article explores Teal organisations, a progressive management model emphasising self-management, wholeness, and purpose. It outlines organisational paradigms, highlights successful examples, and offers insights for social enterprises to balance purpose and effectiveness, even with partial adoption.
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The Governance of Social Enterprises: Managing your Organisation for Success
GuidesThis guidebook, made by and for social entrepreneurs, covers building effective boards to balance social mission with financial goals. It includes advice on governance structures, board composition, recruitment, roles, and managing conflicts, highlighting how governance needs evolve as social enterprises grow.
The Governance of Social Enterprises: Managing your Organisation for Success
The Illustrated Guide to Participatory City
GuidesThis guide introduces the Participatory City model, designed to create vibrant, inclusive neighbourhoods through active resident engagement in practical projects. It offers principles, methods, and insights for addressing social challenges and building community resilience, serving as a valuable resource for policymakers, community leaders, and organisations.
The Illustrated Guide to Participatory City
The Lean Startup Summary
VideosIn this video, Erik Abrahmsson shares his key takeaways from the Eric Ries book, The Lean Startup. He distils them into five key principles. Erik suggests that by following this "build-measure-learn" cycle, startups can reduce waste, improve efficiency, and increase their chances of creating products that truly meet customer needs.
The Lean Startup Summary
The Nundah Community Enterprises Cooperative (NCEC) Evaluation Report and Research Project
ReportsThis report explores the work and impact of Nundah Community Enterprises Cooperative. It shows how a community-owned enterprise can create jobs, support inclusion, and build local economic participation. The resource highlights the value of co-operative models for strengthening communities and creating meaningful social impact.
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The Ones Who Walk Away From Omelas
E-booksUrsula K. LeGuin’s The Ones Who Walk Away from Omelas explores ethical dilemmas, moral boundaries, and collective responsibility. This powerful story serves as a lens for leaders facing difficult choices between systemic stability and moral courage, prompting reflection on individual rights, collective good, and principled action.
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Theory of Change
VideosA Theory of Change explains how actions lead to change. It shows the link between goals, activities, and results. This short video uses a simple example to show how the tool can help you set clear goals and map the steps needed to reach them.
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Theory of Change Step by Step | Why Nonprofits Need This Framework
VideosThis video explains the Theory of Change, a tool that helps organisations plan and measure their social impact. It breaks down key parts of the model, including inputs, activities, outputs, outcomes, and impact. The video also shares practical tips for improving impact measurement and involving stakeholders in the process.
Theory of Change Step by Step | Why Nonprofits Need This Framework
The RegenNarration Podcast: Stories of Ecological Regeneration
PodcastsThe RegenNarration Podcast showcases inspiring stories of ecological regeneration and community resilience, featuring leaders in conservation, sustainable farming, and Indigenous land management. Through interviews with activists, scientists, and community leaders, the podcast explores innovative approaches to sustainability and regenerative practices. It offers practical insights and resources, empowering individuals and communities to contribute to environmental regeneration and build a more resilient future.
The RegenNarration Podcast: Stories of Ecological Regeneration
The Sleeping Giant Rises
ReportsFirst NationsThis report from Supply Nation looks at the growth of First Nations businesses in Australia. It shows how these businesses are creating jobs, building strong communities, and contributing to the economy. The report also highlights the opportunities and challenges for future growth.
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The Social Entrepreneur's Playbook
BooksThis is a paid resource. Written by Ian C. MacMillan and James D. Thompson and published in 2013, the book provides clear, step-by-step guidance on how to start and grow a successful social enterprise, based on the authors’ experience in entrepreneurship and social innovation.
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The State of Social Enterprise
ReportsThis report from the World Economic Forum’s Global Alliance for Social Entrepreneurship provides an overview of the social enterprise sector worldwide. It highlights key trends, challenges, and opportunities, and calls for stronger ecosystems, supportive policy, and increased investment to help social enterprises grow and scale their impact.
The State of Social Enterprise
The Story Canvas
GuidesDiscover the Story Canvas—a practical tool to craft impactful, strategic stories tailored to your needs. Designed by Digital Storytellers, this downloadable canvas simplifies storytelling for nonprofits, social enterprises, and impact organisations. With step-by-step guidance and resources, it helps you create engaging stories that inspire action and advance your cause effectively.
The Story Canvas
The Water-of Systems Change
ReportsThis framework highlights how to create sustainable social impact by addressing systemic factors that maintain social and environmental challenges. It introduces three levels of systems change (structural, relational, and transformative) emphasising the importance of shifting policies, power dynamics, and deep-seated beliefs. By engaging at all levels, organisations can drive meaningful, lasting change that is resilient, inclusive, and adaptable.
The Water-of Systems Change
Think Neurodivergence: Autistic Pride and Entrepreneurship
WebinarsJust Gold held an interactive webinar to share insights and lived experiences from autistic social entrepreneurs and encourage the social enterprise sector to create inclusive, affirming environments for neurodiverse thinking and practice.
Think Neurodivergence: Autistic Pride and Entrepreneurship
Three Horizons Framework - a quick introduction
VideosThe ‘Three Horizons Framework’, developed by Bill Sharpe, is a strategic tool for managing long-term transformation. It maps three phases of change—current systems (Horizon 1), visionary futures (Horizon 3), and the transition zone (Horizon 2)—helping organisations navigate innovation and address emerging challenges. Widely used in future thinking and strategic planning, the framework offers practical steps for bridging the present with transformative visions.
Three Horizons Framework - a quick introduction
Transforming the Public Plate
ReportsThis guide explains how organisations can use their food purchasing to create positive social and environmental impact. It shows how buying decisions can support local producers, fair work, and sustainability, helping organisations use their spending power to drive better outcomes.
Transforming the Public Plate
Truth-telling in Social Enterprise: A Deep History
WebinarsThis resource is currently being developed. If you would like to be notified when it is published, please email team@understorey.org.au.
Truth-telling in Social Enterprise: A Deep History
Truth-Telling Resource Hub
GuidesFirst NationsThis resource page from Reconciliation Australia shares learning materials about truth-telling in Australia. It includes guides, reports and videos that explain what truth-telling is and why it matters for reconciliation with First Nations peoples.
Truth-Telling Resource Hub
United Nations Declaration on the Rights of Indigenous Peoples
ReportsFirst NationsThe United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) sets out the global standards for the rights, dignity and wellbeing of Indigenous Peoples. Adopted by the United Nations in 2007, it affirms Indigenous Peoples’ rights to culture, land, self-determination and participation in decision making. The Declaration guides governments, organisations and communities toward respectful and fair relationships.
United Nations Declaration on the Rights of Indigenous Peoples
Unlocking Social Procurement Opportunities: Two-part workshop series | workshop 1
WebinarsQSEC, ArcBlue and Gov Ready held an interactive webinar exploring what it means for social enterprises to be procurement ready. Drawing on experience across government and private sector procurement, the session shared practical strategies to help social enterprises position themselves effectively, communicate their value, and demonstrate capability.
Unlocking Social Procurement Opportunities: Two-part workshop series | workshop 1
Unpacking the Social Economy
WebinarsCo-operative Bonds held an informative webinar exploring how social enterprises and co-operatives contribute to the broader social and solidarity economy. The session unpacked global developments, local examples, and practical tools for embedding co-operative values into governance, community ownership, and sustainable business models.
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Using the Business Model Canvas for Social Enterprise Design
GuidesThis booklet looks beyond the Business Model Canvas as a general tool. It explains how Ingrid Burkett, an Australian social entrepreneur, adapts the Canvas for social enterprises. The booklet guides you step by step on how to use the Canvas to suit social purpose work.
Using the Business Model Canvas for Social Enterprise Design
Value of Good Impact Measurement
WebinarsThis resource is currently being developed. If you would like to be notified when it is published, please email team@understorey.org.au.
Value of Good Impact Measurement
Ventures at the Helm
GuidesThis report is a practical guide to impact measurement and management. It explains how enterprises can build strong impact strategies and shows that different approaches are needed at different stages of growth. Rather than using one model for everyone, it encourages flexible, stage-based impact practices.
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Voices on Work: Young People with Disability in Greater Melbourne
ReportsThis report by SVA and CYDA explores the employment experiences of young people with disability in Greater Melbourne. It highlights barriers, workplace challenges, and opportunities for creating inclusive and meaningful employment pathways.
Voices on Work: Young People with Disability in Greater Melbourne
Wathaga: Measurement and Evaluation (M&E) platform
PlatformsFirst NationsWathaga is an online tool made for First Nations programs and organisations. It helps teams collect, store and understand data in a safe and respectful way. Wathaga is built to protect community ownership of data and support cultural values and ethical use.
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#Web3for2030: How can Web3 help achieve the Sustainable Development Goals
ReportsThis UNDP report examines how Web3 technologies like blockchain and decentralised finance can drive social innovation and support the Sustainable Development Goals (SDGs). It provides an accessible overview of Web3, highlights its potential for systemic change in areas like finance and governance, and addresses key adoption challenges, including digital exclusion and environmental concerns.
#Web3for2030: How can Web3 help achieve the Sustainable Development Goals
Wellbeing Matters Guide
GuidesThe "Wellbeing Matters Guide" offers insights from social enterprise leaders, particularly in regional, rural, and remote areas. It provides resources to support leaders in enhancing their wellbeing and effectiveness by sharing real-life experiences.
Wellbeing Matters Guide
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