Service Design Tools: A Resource for Co-Creation and Innovation

Service Design Tools is an open-access platform that provides a comprehensive collection of methods and templates for designing human-centered services. It focuses on fostering collaboration, creativity, and user engagement across all stages of service development.

Key Features:

1. Extensive tool library:

• Includes templates for journey mapping, stakeholder analysis, prototyping, and more.
• Tools are organised to support every phase of the design process, from research and ideation to implementation and evaluation.

2. Practical application:

• Resources are accessible to both beginners and experienced designers, offering guidance for effective facilitation and co-creation.

3. Focus on collaboration:

• Emphasises participatory design, encouraging engagement with users, stakeholders, and communities to ensure services meet real needs.

4. Global Relevance:

• Applicable to diverse contexts, including social innovation, healthcare, education, and community development.

Why It Matters:
Service Design Tools equips organisations and teams with practical methods to create meaningful, user-centered services. By fostering collaboration and innovation, it helps ensure that services are inclusive, efficient, and impactful.