Resource library
This library offers a curated collection of valuable tools, guides, and resources that exist in the social enterprise sector. Explore guides, articles and many more to support your journey, whether you’re starting a social enterprise, tackling sector challenges, or navigating the impact economy.
154 results found
Service Design Tools is an open-access platform offering methods and templates for designing user-centered services. With tools spanning research, ideation, and implementation, it supports collaboration and co-creation across diverse contexts like healthcare, education, and social innovation. Suitable for both beginners and experienced designers, the platform provides resources to facilitate inclusive and impactful service development.
This framework categorises leadership into seven stages, from Opportunist to Alchemist, reflecting increasing complexity and transformative impact. Each stage highlights unique approaches to challenges, relationships, and organisational goals. Leaders can progress through feedback, self-reflection, and embracing new responsibilities, with growth beyond the Achiever stage requiring deep self-awareness and the ability to challenge assumptions. Teams led by Strategists are most adaptable, benefiting from diverse perspectives and innovation to navigate complex challenges and drive organisational transformation effectively.
Justice Connect’s guide helps social enterprises with legal needs, covering structures, governance, setup, compliance, and operational issues for all stages.
"Social Investment Explained" was produced by the Big Lottery Fund and Social Enterprise UK. It aims to help community and social enterprises understand investment options and readiness requirements. While it’s UK-based it offers good questions for consideration for Australian organisations too.
This manual offers social entrepreneurs a practical guide to building relationships with social investors, covering the investment landscape, strategies for finding and approaching investors, and best practices for due diligence and negotiating lasting partnerships.
This web portal provides access to a library of documents related to Victoria's Social Procurement Framework, which governs how the Victorian Government undertakes social procurement when procuring goods, services and construction. It includes the framework itself, case studies, buyer guidance documents, and other resources. This information provides insight into how a government entity approaches social procurement. For social enterprises, it offers guidance on how to engage with government buyers, and demonstrates the types of social and sustainable outcomes a government is likely to be seeking to achieve through its procurement activities.
This video tutorial covers what social procurement is, key drivers, how the Social Traders marketplace works, and what you need for your social enterprise to be ready for social procurement.
.png)
Social Shifters
PlatformsSocial Shifters is an international charity helping the next generation of young leaders, innovators, and entrepreneurs to tackle the world’s most pressing social and environmental issues in new ways. Their website offers e-learning, videos and downloadable digital tools to support social enterprise startups.
.png)
Social Startup Studio
PlatformsSocial Startup Studio is an initiative by Swinburne University of Technology in Melbourne, Australia. Its goal is to support and foster the development of social enterprises. The studio website offers a huge range of practical resources for social enterprise startups.
This report by the British Academy and Power to Change examines how social infrastructure strengthens community resilience. It highlights key spaces, their role in fostering inclusivity, and policy recommendations for maintaining and enhancing social infrastructure.
While not specifically about pitching, this comprehensive guide serves as an excellent resource for preparing a social enterprise pitch. Use it as a valuable checklist and preparation tool, to help organise your thoughts and information in a way that resonates with investors, partners or supporters.
This resource explores the power of storytelling in addressing climate change - its underlying ideas can be applied to other areas of impact. It argues that while the science and technology for combating climate change exist, what's missing is the right story to motivate action.
Discover the Story Canvas—a practical tool to craft impactful, strategic stories tailored to your needs. Designed by Digital Storytellers, this downloadable canvas simplifies storytelling for nonprofits, social enterprises, and impact organisations. With step-by-step guidance and resources, it helps you create engaging stories that inspire action and advance your cause effectively.
.png)
Support for businesses in Australia
PlatformsThis Australian Government website offers essential legal and governance info, covering business laws, risk management, health and safety, plus tools and templates.
.png)
SVA's 'Employer Innovation Lab'
PlatformsThe Employer Innovation Lab by Social Ventures Australia helps employers improve recruitment and retention by addressing barriers young people face in the workforce. Through a structured, collaborative program, businesses develop and scale inclusive employment strategies to create meaningful career pathways.
This resource explores the importance of systems thinking in social enterprise, advocating for interconnected approaches to tackle complex challenges. It introduces key practices, including adopting pluralistic perspectives, fostering collaborative networks, and addressing systemic issues through targeted interventions. By focusing on relationships, complexity, and leverage points, social enterprises can drive meaningful change while balancing specific actions with broader systemic goals.
.png)
Community-owned cooperatives are growing in regional Australia, particularly in Victoria, as innovative responses to market failures and threats to local businesses. By providing essential services and reinvesting profits locally, examples such as Yackandandah Community Development Company (YCDCo) and renewable energy projects demonstrate their impact. These models prioritise community ownership, resilience, and local economic benefits, yet are underrepresented in mainstream business education. The article examines their increasing adoption and potential to address community needs effectively.
TACSI is a social innovation lab that supports organisations and communities in designing impactful solutions to complex social challenges. Using human-centred design and co-design methods, it provides toolkits, case studies, and frameworks to transform services in areas like ageing, mental health, housing, and disability.
Discover the basics of customer journey mapping—an end-to-end visualisation of your customers' experience. This article explains how journey mapping helps you understand customer needs, improve design processes, and boost satisfaction and loyalty. Learn its benefits, how to create a map, and use insights for better customer experiences.
A stakeholder map captures the ecosystem surrounding a product or service from a specific perspective. This article explores what stakeholders are, the importance of stakeholder mapping, and the steps to create an effective map. It includes downloadable templates, a walkthrough video, and guidance on prioritising stakeholders, illustrating relationships, and analysing value exchanges.
This is a useful guide and template for creating effective investor presentations. It combines crowd-sourced input from top industry experts and the author’s personal experience. It also shares examples, practical design tips and strategies for addressing investor concerns.
The Collective Impact Toolkit by the Tamarack Institute provides practical resources to help communities and organisations tackle complex social challenges through collaboration. It offers frameworks, tools, and case studies to support systemic change.
The Community Investment Handbook is a guide for communities and practitioners on establishing cooperatives to meet local needs, raise funds, and build circular economies within the framework of national legislation.
The Community Well, also known as the Social Sector Wellbeing and Resilience Hub, is an online resource designed to support charities, not-for-profits, and social enterprises. Created to address stress and burnout in the social sector, it offers curated tools, practical strategies, and advocacy for systemic change, fostering sustainable mental health and resilience practices.
Systems change offers a way to address complex social issues like poverty and homelessness by moving beyond traditional, linear problem-solving. This blog contrasts ‘clock’ problems, which are solvable with structured solutions, with ‘cloud’ problems, requiring ongoing adaptations. It emphasises the need to shift from quick fixes to fostering resilience, healing relationships, and supporting long-term system health to address deep-rooted challenges effectively.
The Cynefin Framework guides leaders in matching actions to context by distinguishing different domains. It enables sense-making, helping leaders identify true complexity and respond effectively to challenges.
.png)
'The DIY Toolkit', NESTA
GuidesNESTA is an independent charity based in the United Kingdom that works to increase innovation capacity in the UK. They have developed this toolkit to help people invent, adopt, or adapt ideas that can deliver impact. It features 30 practical social innovation tools that are quick to use and simple to apply.
IDEO is a global design agency known for its human-centred approach. This Field Guide to Human-Centred Design represents how IDEO thinks about design for social impact. It includes 57 clear-to-use design methods for new and experienced practitioners, plus case studies.
.png)
The Funding Centre
PlatformsThe Funding Centre is a portal providing information on grants and fundraising in Australia. It is an initiative of Our Community, a social enterprise that provides advice, tools and training for Australia’s community sector, as well as services for business and government.
Frederic Laloux's article explores Teal organisations, a progressive management model emphasising self-management, wholeness, and purpose. It outlines organisational paradigms, highlights successful examples, and offers insights for social enterprises to balance purpose and effectiveness, even with partial adoption.
This guidebook, made by and for social entrepreneurs, covers building effective boards to balance social mission with financial goals. It includes advice on governance structures, board composition, recruitment, roles, and managing conflicts, highlighting how governance needs evolve as social enterprises grow.
This guide introduces the Participatory City model, designed to create vibrant, inclusive neighbourhoods through active resident engagement in practical projects. It offers principles, methods, and insights for addressing social challenges and building community resilience, serving as a valuable resource for policymakers, community leaders, and organisations.
Ursula K. LeGuin’s The Ones Who Walk Away from Omelas explores ethical dilemmas, moral boundaries, and collective responsibility. This powerful story serves as a lens for leaders facing difficult choices between systemic stability and moral courage, prompting reflection on individual rights, collective good, and principled action.
This video offers an alternative framework for creating a Theory of Change. It’s led by Chris Gaines from SoPact, a US-based social enterprise.
The ReGeneration Rising podcast, by RSA Oceania, explores regenerative approaches to redesigning communities, cities, and economies, fostering a thriving planet. Hosted by Dr Daniel Christian Wahl, it features renowned guests across two insightful series.
The RegenNarration Podcast showcases inspiring stories of ecological regeneration and community resilience, featuring leaders in conservation, sustainable farming, and Indigenous land management. Through interviews with activists, scientists, and community leaders, the podcast explores innovative approaches to sustainability and regenerative practices. It offers practical insights and resources, empowering individuals and communities to contribute to environmental regeneration and build a more resilient future.
This is a paid resource. Written by Ian C. MacMillan and James D. Thompson and published in 2013 the book provides a step-by-step framework for launching and scaling a successful social enterprise, drawing on the authors' extensive experience in entrepreneurship and social innovation.
This report shows social enterprises, led 50% by women, make up 3% of global businesses, generating $2 trillion revenue and 200 million jobs across 80+ countries.
This framework highlights how to create sustainable social impact by addressing systemic factors that maintain social and environmental challenges. It introduces three levels of systems change—structural, relational, and transformative—emphasising the importance of shifting policies, power dynamics, and deep-seated beliefs. By engaging at all levels, organisations can drive meaningful, lasting change that is resilient, inclusive, and adaptable.
The ‘Three Horizons Framework’, developed by Bill Sharpe, is a strategic tool for managing long-term transformation. It maps three phases of change—current systems (Horizon 1), visionary futures (Horizon 3), and the transition zone (Horizon 2)—helping organisations navigate innovation and address emerging challenges. Widely used in future thinking and strategic planning, the framework offers practical steps for bridging the present with transformative visions.
Discover T.E.S.T., an anti-oppressive framework for ethical storytelling that prioritises the rights and needs of all individuals. T.E.S.T. empowers Story Holders to control their narratives while providing Story Caretakers with principles to ensure safe, ethical storytelling. Explore related resources, including guides and an ethical storytelling video, to deepen your understanding.
This video examines how societal power dynamics—capitalism, patriarchy, and racism—shape behaviours, leadership, and business outcomes. It explores healing power structure wounds, aligning leadership with values, and empowering individuals through self-awareness and systemic change.
This booklet goes beyond the Business Model Canvas as a general tool. It outlines how Ingrid Burkett, an Australian social entrepreneur, applies the Canvas to the specific needs of social enterprise. The booklet walks you through how to use the Canvas step-by-step.
This report provides an excellent guide to developing impact measurement and management strategies. Critically, it advocates for enterprises adopting different strategies depending on their stage of development versus a one-size-fits-all approach.
This report by SVA and CYDA explores the employment experiences of young people with disability in Greater Melbourne. It highlights barriers, workplace challenges, and opportunities for creating inclusive and meaningful employment pathways.
This UNDP report examines how Web3 technologies like blockchain and decentralised finance can drive social innovation and support the Sustainable Development Goals (SDGs). It provides an accessible overview of Web3, highlights its potential for systemic change in areas like finance and governance, and addresses key adoption challenges, including digital exclusion and environmental concerns.
Wellbeing Matters Guide
GuidesThe "Wellbeing Matters Guide" offers insights from social enterprise leaders, particularly in regional, rural, and remote areas. It provides resources to support leaders in enhancing their wellbeing and effectiveness by sharing real-life experiences.
-1.png)
This blog introduces the concept of ethical leadership, where decisions prioritise integrity, societal impact, and the common good. It outlines six key principles—respect, accountability, service, honesty, justice, and community—that foster trust, equity, and collaboration in leadership practices.
Psychological safety is crucial for innovation, teamwork, and organisational success. This article highlights its role in fostering inclusive and high-performing cultures. It outlines leadership strategies to build trust, such as open dialogue, curiosity, and equitable participation. Learn how consultative, supportive, and challenging leadership styles enhance team resilience, creativity, and productivity, particularly in remote and hybrid work environments.
This report by Social Ventures Australia (SVA) and AEN, with analysis by PwC Consulting, examines barriers to youth employment in Australia. It explores employer challenges, systemic issues, and solutions to improve career pathways for young people, particularly those outside university pathways.
-24.png)
-1.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
-9.png)
.png)
.png)
-1.png)
-1.png)
.png)
.png)
.png)
.png)
, Our Rac-1.png)
.png)
.png)
.png)
-7.png)
-12.png)
.png)
.png)