IMPACT Community Services logo with the tagline "Improving lives since 1978" on a blue background.

IMPACT Community Services

Who we are

At IMPACT Community Services, we believe in empowering people to live their best lives. Established in 1978, we have been a trusted provider of support services across Bundaberg and the surrounding regions for over four decades. We are a not-for-profit organisation dedicated to creating positive change in the lives of individuals, families, and communities.

Our team is passionate about fostering inclusion, independence, and personal growth. We work with people from all walks of life, including job seekers, people living with disabilities, young people, and those facing social disadvantage. By providing a safe, supportive, and respectful environment, we help individuals build confidence, develop skills, and connect with opportunities that enhance their well-being.

With a strong commitment to community development, we collaborate with local businesses, government agencies, and service providers to deliver tailored solutions that drive long-term impact. Our approach is centred on empowering people to take control of their future, whether through employment, training, social programs, or well-being initiatives.

At IMPACT Community Services, we are more than just a service provider—we are a movement dedicated to improving lives and strengthening communities.

What we do

IMPACT Community Services delivers a diverse range of programs to support individuals in achieving their goals. We provide:

  • Employment and training: Helping job seekers find meaningful work through job placement, career coaching, and accredited training programs that build skills and confidence.
  • Disability support: Offering NDIS services, life skills programs, and community engagement activities to enhance independence and inclusion for people living with disabilities.
  • Social and community support: Supporting vulnerable individuals through housing assistance, mental health programs, and family support services.
  • Youth and family services: Providing early intervention, parenting support, and mentoring programs to strengthen families and improve young people’s future opportunities.
  • Health and well-being: Promoting social connection and personal resilience through well-being initiatives, group activities, and support networks.

Through these programs, we create pathways to opportunity, inclusion, and empowerment. We understand that every individual’s journey is different, so we tailor our services to meet their needs, ensuring they receive the right support at the right time. Our commitment is to help people build confidence, gain independence, and thrive in their communities.

Our work

Head office:

  • Queensland

Service location(s):

  • Queensland

Type(s) of actor:

  • Social Enterprises
  • Capability builders
  • Innovation hubs

Team portrait photos - contact us

We’d love to hear from you!

Reach out to one of our team members, and share input and ideas about how we can evolve Understorey.

Get in touch