

Who we are
At IMPACT Community Services, we believe in empowering people to live their best lives. Established in 1978, we have been a trusted provider of support services across Bundaberg and the surrounding regions for over four decades. We are a not-for-profit organisation dedicated to creating positive change in the lives of individuals, families, and communities.
Our team is passionate about fostering inclusion, independence, and personal growth. We work with people from all walks of life, including job seekers, people living with disabilities, young people, and those facing social disadvantage. By providing a safe, supportive, and respectful environment, we help individuals build confidence, develop skills, and connect with opportunities that enhance their well-being.
With a strong commitment to community development, we collaborate with local businesses, government agencies, and service providers to deliver tailored solutions that drive long-term impact. Our approach is centred on empowering people to take control of their future, whether through employment, training, social programs, or well-being initiatives.
At IMPACT Community Services, we are more than just a service provider—we are a movement dedicated to improving lives and strengthening communities.
What we do
IMPACT Community Services delivers a diverse range of programs to support individuals in achieving their goals. We provide:
- Employment and training: Helping job seekers find meaningful work through job placement, career coaching, and accredited training programs that build skills and confidence.
- Disability support: Offering NDIS services, life skills programs, and community engagement activities to enhance independence and inclusion for people living with disabilities.
- Social and community support: Supporting vulnerable individuals through housing assistance, mental health programs, and family support services.
- Youth and family services: Providing early intervention, parenting support, and mentoring programs to strengthen families and improve young people’s future opportunities.
- Health and well-being: Promoting social connection and personal resilience through well-being initiatives, group activities, and support networks.
Through these programs, we create pathways to opportunity, inclusion, and empowerment. We understand that every individual’s journey is different, so we tailor our services to meet their needs, ensuring they receive the right support at the right time. Our commitment is to help people build confidence, gain independence, and thrive in their communities.
Our work
Stronger together podcast series presented by IMPACT Community Services
PodcastsStronger together: Amplifying voices of resilience and community support. Each episode of this podcast is a mosaic of stories, drawing from the rich and varied experiences of individuals who have faced adversity and emerged stronger with the support of their communities
Stronger together podcast series presented by IMPACT Community ServicesIMPACT case studies
Case studiesIMPACT Community Services uses case studies as a powerful tool to showcase the positive impact of their programs and services on individuals and the community. These case studies provide high-level explanations of how our organisation's support and interventions have transformed the lives of the clients.
IMPACT case studiesIMPACT Community Services blog
ArticlesHear from IMPACT and our community of supporters about the stories that inspire and transform lives.
IMPACT Community Services blogIMPACT annual reports
ReportsOur annual reports outline the work we have done each financial year to deliver services and programs. They report against planned outcomes and performance targets identified.
IMPACT annual reports
Head office:
- Queensland
Service location(s):
- Queensland
Type(s) of actor:
- Social Enterprises
- Capability builders
- Innovation hubs
Area(s) of activity: