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Articles

30 Mar 2019

Why Inclusive Leaders Are Good for Organizations, and How to Become One

By Juliet Bourke and Andrea Titus for Harvard Business Review

This article explores inclusive leadership, which fosters belonging, psychological safety, and respect within diverse teams. It highlights six traits—commitment, humility, bias awareness, curiosity, cultural intelligence, and collaboration—demonstrating how inclusive leaders drive team performance, decision-making, and collaboration through consistent behaviours.

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Summary

Inclusive leadership is essential for leveraging diverse, high-performing teams by fostering a sense of belonging and respect for all team members. Inclusive leaders actively work to create environments where team members feel valued, psychologically safe, and inspired. The authors of this article share research that indicates that teams with inclusive leaders show higher performance, improved decision-making, and greater collaboration. The article asserts six traits of inclusive leaders:

  1. Visible commitment: they prioritise diversity and inclusion openly, challenge biases, and make inclusion a core aspect of their leadership.
  2. Humility: they value others’ contributions, admit mistakes, and create space for everyone to contribute.
  3. Awareness of bias: recognising personal and systemic biases, they work to ensure fairness and meritocracy.
  4. Curiosity about others: with an open mindset, they seek to understand others’ perspectives and listen without judgement.
  5. Cultural intelligence: they appreciate cultural differences and adjust their approach to fit varied contexts.
  6. Effective collaboration: they empower diverse perspectives, ensuring psychological safety and cohesion within teams.

Critically, inclusive leadership goes beyond occasional actions - it involves consistent, everyday behaviours that model openness and respect.

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