Value of Good Impact Measurement

About this webinar

In 2025, Sustainable Value convened a peer learning community of South Australian social enterprises to share experiences and challenges in measuring and communicating their social outcomes. Through regular monthly meetings, the group developed simple, user-friendly tools to start tracking and sharing social impact in ways that can be integrated into everyday operations.

Facilitated by Andrew Reilly, this session will share insights from the perspective of participants who contributed to this learning community.

Their conversation will explore:

• What are the motivations for your social enterprise to understand, measure and communicate your social impact?
• What are the challenges involved in preparing, implementing and continuing the work to regularly measure your social impact?
• What are the benefits inside your organisation and outside your organisation of having evidence of your social impact to share?

About the Sustainable Value

Sustainable Value is a purpose-driven consultancy dedicated to helping organisations create and grow services and products that achieve deep and lasting social impact. It is led by Andrew Reilly, a seasoned consultant with leadership experience across for-purpose, sport, environmental, and human services sectors, bringing commercial and social expertise together.

Andrew Reilly

Principal Consultant

 

Sustainable Value

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Andrew is a specialist in social impact measurement design and communication, helping organisations to create social impact frameworks and gather real insights about social impact achieved for clients and customers.

Rachael Nielsen

Head

 

The Plug-in, COTA SA

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Rachael leads research and engagement activities across COTA SA (Council on the Ageing SA) and its social enterprise, The Plug-in. The Plug-in is a specialist insights operation that connects older people with business, industry, and researchers. Drawing on her background in academia and market research, Rachael guides the team in delivering end-to-end research and actionable insights for clients across sectors. She is deeply committed to ensuring that the voices and lived experiences of older people are central to the development of products, services, and policies that affect them.

Nader Ibrahim

Founder

 

One Culture Football

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Nader holds a Bachelor of Journalism from Egypt where he was born and lived for 27 years. Nader migrated to Australia in 2009 and has been working in the community services sector in youth services, mental health, and culturally and linguistically diverse communities. Nader previously helped develop one of Adelaide’s most successful youth programs known as “Football Life” - a grassroots football program which saw over 200 kids from diverse cultures and backgrounds unite through the world game. The program won the City of Adelaide's Champion of Inclusion Award in 2017.

Eddie Blass

Founder and CEO

 

Inventorium

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Eddie has a strong research and teaching profile as a Professor in both Education and Leadership Development. Eddie adopts an evidence based approach to problem identification and a highly creative approach to developing solutions that draws together specific and relevant teams to ensure all stakeholders are represented. The Inventorium was designed to meet the needs of the 21st century workforce, while addressing the causes of disengagement from education. The Inventorium has developed and delivered a truly student-centered approach to high school education with a 95% retention and completion rate. It is a platform, curriculum and pedagogical approach designed for students who fail to thrive in traditional, mainstream school offerings. School refusal no longer means school dropout - high school education can be anywhere, anytime; students set the pace, place and focus of learning to meet their needs, and teachers map this to assessment outcomes. This approach completely disrupts education by turning every assumption that underpins school design on its head. We teach students, not content, in this 21st century approach to learning.

Melissa Rayner

Chair of the Board

 

South Australian Social Enterprise Council (SASEC)

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Melissa Rayner is a passionate advocate for social and environmental sustainability with extensive experience in hospitality and tourism, social enterprise, and community service. She is the founder of The Foodprint Experience, a 5 year social enterprise project operating from 2018-2023. During that time the enterprise was dedicated to creating ethical and sustainable meals using local produce and environmentally conscious systems. The café not only championed sustainable dining but also provided meaningful employment and training opportunities for individuals facing barriers to employment. The Foodprint Experience became a leading food service provider, recognised by environmentally and socially conscious organisations. With a diverse background that includes a bachelor’s degree in visual arts and over 20 years of experience in hospitality, tourism, and management, Melissa combines creativity with practical expertise. Her commitment to social impact is further demonstrated through her volunteer work, including two years with St Vincent De Paul’s men’s shelter and 18 months at the SVDP Elizabeth Conference. Melissa’s passion for zero waste and circular economy strategies continues in her current role with Boomerang Alliance, managing the Plastic Free SA program, where she works to inspire sustainable and circular economy practices in the hospitality industry. In addition to serving on the SASEC Board, she also contributes to local social enterprise The Food Embassy as a committee member and secretary.