.png)
'Inclusive Service Standards', Centre for Cultural Diversity in Ageing
The Inclusive Service Standards provide a framework for culturally safe and inclusive service delivery, particularly in aged care. They offer training, self-assessment tools, and case studies to help organisations embed inclusivity and improve service practices.
View resourceSummary
The Inclusive Service Standards provide a framework for delivering culturally safe and inclusive services, particularly in aged care.
Key Features:
- Standards framework: guides organisations in embedding inclusivity and cultural safety into service delivery.
- Training and tools: offers workshops, self-assessment tools, and practical guides to improve service practices.
- Case studies: highlights best practices in inclusive service delivery across diverse cultural contexts.
Why It Matters:
The Inclusive Service Standards help organisations ensure their services are accessible, respectful, and responsive to all communities.
Related resources
Community Story Holding and Caretaking
WebinarsThis webinar explores how ethical storytelling can empower rather than exploit, centring the voices of those with lived experience. The presenters share their experiences in co-developing the Transformational Ethical Story Telling (TEST) framework, designed to shift power in storytelling by embedding values-based, anti-oppressive practices into everyday communications, branding, and policy.
Learn moreUnpacking the Social Economy
WebinarsThis resource is currently being developed. If you would like to be notified when it is published, please email team@understorey.org.au.
Learn more