A white electrical plug icon resembling a smiling face on a bright yellow background.

The Plug-in, COTA SA

Who we are

The Plug-in is a social enterprise by COTA SA that connects older Australians with businesses, researchers, and innovators to influence the future of ageing. We empower individuals aged 50 and over to share their insights, ensuring that products, services, and policies are better aligned with their needs.​

Our community of engaged individuals aged 50+ participates in various projects, providing valuable insights that helps shape solutions for the ageing population. By facilitating these connections, we aim to create a society where older people are heard, valued, and actively involved in the innovation process.

What we do

At The Plug-in, we offer:​

  • Participant recruitment: Streamlined and tailored recruitment of older individuals for research and innovation projects.​
  • Community engagement: Opportunities for ongoing relationships between organisations and the older community.​
  • Insight gathering: In-depth understanding of what matters to older people through workshops, surveys, and focus groups.​
  • Design support: Specialist assistance in developing and facilitating design and innovation processes.​
  • Accelerated development: Faster design, development, and prototyping phases with early exposure to potential ambassadors.​

By partnering with us, organisations can innovate more effectively, ensuring their offerings resonate with the 50+ demographic.

Our work

Head office:

  • South Australia

Service location(s):

  • South Australia

Type(s) of actor:

  • Social Enterprises
  • Peak bodies

Team portrait photos - contact us

We’d love to hear from you!

Reach out to one of our team members, and share input and ideas about how we can evolve Understorey.

Get in touch