Empathy First Pty Ltd

Who we are

I'm Leanne Butterworth, Empathy Educator, TEDx Speaker, author, university lecturer and mental health advocate. Education and empowerment are my passion, both personally and professionally and these are intrinsically linked with my mission to create a world where everyone feels heard, valued and visible. I motivate and empower impact-driven leaders, teams and communities to embrace healthy empathy to enhance employee engagement, retention, customer service and culture through transformative keynote speeches and empathy education programs. 

I believe that if we can show enough people how to communicate with empathy, together we will create healthier, happier, more productive workplaces and communities that thrive off authentic interactions and empathy-based solutions.

What we do

Through inspiring keynotes, in-house consulting, interactive workshops, online training and personal coaching, I help leaders and future leaders develop their empathetic communication skills and the emotional architecture required to build rapport with their teams. 

By providing leaders and future leaders with targeted Empathic Communication Training using my signature WISER framework, organisations can prioritise effective communication and feedback, an open-minded approach to improving organisational culture and genuine, attentive working relationships.

Adapted to your industry, I offer a range of in-person and online empathy training workshops and speaking opportunities to enhance empathetic communication. Discover how to better connect with your clients, customers and colleagues in a memorable, innovative, enjoyable setting.

Our work

Head office:

  • Queensland

Service location(s):

  • Queensland

Type(s) of actor:

  • Social Enterprises

Area(s) of activity:


Team portrait photos - contact us

We’d love to hear from you!

Reach out to one of our team members, and share input and ideas about how we can evolve Understorey.

Get in touch